FAQ | Pandanda.org

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What is Pandanda.org?

Pandanda.org (formerly known as Project Pandanda) is a non-profit recreation of the popular Red Panda MMO game where players can relive nostalgic moments, enjoy regular updates, join fun community events, and connect with fellow players. Pandanda.org is not affiliated with Sunleaf Studios, the original developers of the game.

How can I play Pandanda.org?

The best way to play Pandanda.org is by using our game client (available for Windows, Mac, and Linux). You can also play in your browser, but performance may vary due to Ruffle's limited support. On mobile, you can try Puffin Browser (subscription may be required) for most stable performance, though may not be optimal. Ruffle support is also limited on mobile devices. If you use a browser supporting Flash Player, we recommend using it only for Pandanda or other Flash content. Avoid using it as your main browser or entering sensitive information.

Can I play Pandanda.org for free?

Yes, Pandanda.org is free to play. Any optional in-game upgrades can be purchased using Pandanda coins, our in-game currency, as the project is non-profit.

How can I support Pandanda.org?

The best way to support us is by playing the game, joining our community, and spreading the word. If you'd like to donate, you can visit our Ko-Fi page. All donations go toward server and maintenance costs. No team members are paid - we are all volunteers, and donations do not include in-game rewards. Thank you for supporting Pandanda.org!

How active is Pandanda.org?

Along with everything you love from the original game, we are constantly adding new and original content such as locations, items, quests, features, and more. In addition, events and seasonal festivals are routinely held.

Where can I find the latest updates in Pandanda?

The best way to stay updated on new features, contests and events is through our Discord server (make sure to claim the Game News role) and the in-game calendar. You can also check our news page for updates.

Where can I share an idea or give feedback?

We'd love to hear from you! You can contact our team via email or open a ticket or feedback thread in our Discord server so we can review it.

What is Pandanda Time?

Pandanda Time is the time zone used in Pandanda Land, and is equivalent to real world Pacific Time. You can check the time in the game calendar!

How can I earn coins?

There are several ways to earn coins in Pandanda. You can:

  • Complete quests to receive coin rewards
  • Play multiplayer games with friends, such as Bunny Chase, Ghosts of Misty Hill, Pen the Pig, and Line Four
  • Complete single-player games, such as Panda Pairs, Dragon's Revenge, and Dragon's Treasure
  • Collect and sell trash, fruits, vegetables, and gems found throughout Pandanda Land
  • Go fishing and sell your catch to Joe at Fishing Hole or Mike at Coconut Beach.

How can I become VIP?

You can purchase VIP Membership for 50000 coins when you attempt to access a VIP-only feature. VIP Pandas get awesome perks like:

  • Customize your Panda name color and add a glow effect to it from the Options menu
  • Customize your chat bubble and chat text colors
  • Purchase VIP-exclusive clothes, furniture, and companions from Mr. Elmhurst's VIP Store
  • Adopt a Gold Dragon pet from the Pet Store
  • Save up to 10 custom outfits, instead of 5
  • Increase your backpack capacity to 1500 slots, up from 900
  • Access to 10+ exclusive player card skins
  • Show off a VIP badge on your player card

VIP is a one-time purchase - once you buy it, you keep it forever!

How can I save my outfits?

You can store and wear your saved outfits by using these commands in the game chat. You can save up to 5 outfits, but if you are a VIP Panda, you can save up to 10!

  • !outfit list - View all your saved outfits
  • !outfit add MyOutfit - Save your current outfit, where "MyOutfit" can be any name of your choice
  • !outfit wear MyOutfit - Wear your saved outfit
  • !outfit remove MyOutfit - Remove your saved outfit

What are Medals?

Medals are achievements displayed on your player card, allowing you to showcase your accomplishments. They can be earned through various activities, including Panda of the Month and Treehouse of the Month wins, Leaderboard and Tournament wins, and contest wins or participation.

When does my pet hatch?

Your dragon pet will hatch 48 hours after its adoption! Take a good care for your pet!

Will my pet disappear if I don't take care of it?

No, your pet will not return to the Pet Store. However, you will be reminded to take care of it each time you join Pandanda, and you will not be able to take it for a walk.

How can I have a BFF, or change my player card mood text?

You can manage your Best Buddy relationship directly from your friend's player card by clicking the Best Buddy button. You can also change your mood text by clicking the mood area on your own player card and typing a new message.

Please note that players using Safe Chat mode cannot modify their mood text.

How can I mention a player?

You can mention another player in your message by tagging their name, like '@MyPanda', to make sure they see it or to message them when you're in different locations.

How can I ignore or report another player?

You can ignore or report a player by clicking on them and selecting "Ignore Player" or "Report Player," respectively. Ignoring a player will add them to your ignore list, and you will no longer see them in Pandanda.org. You should only report a player if you believe they have broken one of the Pandanda Rules. Reporting a player will send an alert to the Pandanda.org Team for investigation. For any further assistance, you can contact our team via email or open a ticket through our Discord server.

What should I do if I experience a bug or glitch?

We are here to help! You can contact our team via email or open a ticket or bug report post in our Discord server so we can investigate.

How can I get new quests?

Quests reset for all players every two days at 15:00 PM Pandanda Time. You can check when they exactly reset next in your Quest Log.

Are there rewards for completing quests?

Completing quests earns you coins and Panda Power to help you level up. As you level up, you will unlock special benefits such as:

  • Exclusive items from Questy's Quest Rewards
  • The Rainbow Pet Dragon at Izzy's Pet Shop
  • Once you reach Levels 50, 75 and 100, visit Questy to begin summoning your new dragon mounts for free

How many quests are available?

Normally 11 or 12 quests are available each reset. During festivals or other in-game content you may be able to complete additional special quests!

Is there a maximum level?

No, you can level up as high as you like! Happy Questing!

Where can I get help if I'm stuck on a quest?

Make sure to read your quest's description carefully, as it usually contains all the clues you will need to complete it successfully. You can also ask other players who might know how to help, or join our quest discussion chat on our Discord server.

What should I do if I experience a bug with a quest?

We are here to help! You can contact our team via email or open a ticket or bug report thread in our Discord server so we can investigate.

What is Leaderboard?

The Leaderboard lets you compete with other pandas in Pandanda's minigames and see how you rank against other players each week.

Currently, Bunny Chase and Ghosts of Misty Hill have a Leaderboard. The top 10 best-performing players are displayed, with the player who finishes in first place at the end of the week becoming the winner.

A new Leaderboard session begins every Sunday at 15:00 PM Pandanda Time, when the previous session ends and the Leaderboard resets for the new week.

Where can I find the Leaderboard?

You can view the Leaderboard for all games by clicking the Leaderboard button in the Play page navigation bar.

How do I qualify for and score on the Leaderboard?

You must play at least 50 rounds during the week to qualify. Your Score is based on your average points across the rounds you play, with the number of rounds also taken into account. A Bayesian average is used to make scores from fewer rounds less affected by luck, while giving more weight to a player's actual average as they play more.

Players who perform well and continue playing throughout the week have the best chance of reaching the top of the Leaderboard.

Leaderboard participation is intended to reflect your own performance. Players should not deliberately manipulate game results or use accounts to gain an unfair competitive advantage. Unfair activity may result in removal from the Leaderboard or further action under the Terms of Service.

What are the Line Four and Pen the Pig tournaments?

Special tournament events for Line Four and Pen the Pig are held every two months, giving players another opportunity to compete for exclusive rewards.

You can find more information about upcoming tournaments in the in-game calendar in Pandanda.

What are the winner rewards?

Each Leaderboard has a reward progression based on how many times you win:

  • 1st win: A special medal displayed on your player card and a background item themed around the game you won.
  • 2nd win: A special winner reward:
    • Bunny Chase: Golden Net item. Your net also appears gold during game rounds.
    • Ghosts of Misty Hill: Golden Ghost Catcher item. Your catcher also appears gold during game rounds.

If a player wins again after already receiving all rewards, a reward is instead given to the highest-ranked player who is eligible to receive one. The returning winner receives 5,000 coins instead, giving more players a chance to earn the special rewards.

For the Line Four and Pen the Pig tournaments, the top three players receive the full set of rewards: a medal, a game-themed background, and the winner rug. There is no winner progression for these tournaments, with all three rewards awarded based on final placement. The tournament winner also receives a coin prize.

You can preview all rewards in our news page post.

Why am I unable to login?

Pandanda.org may be down for maintenance. Please check out our Discord server for more information. If this issue persists, please contact us!

Why does my game lag?

Unfortunately, because Flash is no longer supported and has technical limitations, the game may experience lag on modern computers. Here are some ways to improve performance:

  • Shrink the game size by shrinking your client or browser window
  • Lower the Graphics Quality settings in the game's Options panel
  • Make sure no heavy applications are running on your computer

Through playing Pandanda in a browser, you may notice unstable performance, as the game runs via Ruffle - a Flash Player emulator that requires more resources and does not fully support Pandanda.

What should I do if I have trouble downloading the client?

The client installer for Windows contains 2 false positives in the VirusTotal scan from unknown or unreliable antiviruses.

  • 1 of them is available on the installer due to it being an unknown executable to Microsoft
  • 1 of them is available on any OS due to a library [es5-ext-main] that we use

Windows Defender may detect the client installer as unsafe due to it being an unknown executable to Microsoft. However, we can assure you it is not malicious in any way and you can safely allow it to run.

The client for Mac is not signed with an Apple Developer certificate. As a non-profit project, we are unable to cover the high annual cost of an official Apple Developer account. As a result, you may see a 'Cannot Be Verified' warning when opening the app for the first time and will need to manually allow it to run. We assure you that the app is completely safe to use. To install the Pandanda.org client, please visit our Play page for more details.

How can I clear my cache?

Sometimes your client or browser may load outdated files from cache instead of current files from our servers. To clear your cache, follow the directions below for the specific platform you are using:

Client:
Restart your client, this will automatically clear the cache and load fresh game files. If you still experience issues, try restarting your computer.

Chrome:
1. Click on the 3 vertical dots on the top right corner
2. Click on History
3. Click on Clear browsing data on the left sidebar
4. In the popup that appears, select a "time range" and the options Cookies and other site data and Cached images and files
5. Click on Clear data

Edge:
1. Click on the 3 horizontal dots on the top right corner
2. Click on Settings
3. Under the Clear browsing data option, click on Choose what to clear
4. Select the checkbox Cookies and saved website data and Cached data and files
5. Click on the Clear button

Firefox:
1. Click on the 3 vertical lines on the top right corner
2. Click on History
3. Click on Clear recent history
4. In the popup that appears, select a "time range" and the options Cookies, Cache, etc.
5. Click on Clear Now

Safari:
1. On the keyboard, press Command+Y
2. Click on Clear browser history
3. In the popup that appears, select the time range and then click on Clear History

Puffin Browser:
1. Press the options button in the top-right corner of Puffin Browser
2. Press "Settings"
3. Press "Clear browsing data"
4. Press "Cached images and files" and press the "Clear" button
5. Restart Puffin Browser

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